The last couple of months I’ve had the opportunity to speak to different groups of hospitality professionals on leadership topics in Vermont, New York City, Connecticut and Rhode Island. Two were groups of leaders within the same hospitality company and two were network organizations for women leaders in hospitality. Communities like these have a tremendous opportunity to influence the professional development of leaders. Looking back to the different networks and communities I’ve participated in over the years and the ones I’ve spoken to, the best communities are those that share a number of common characteristics including purpose, connection, inspiration, learning and fun.
Shared goals or common purpose Communities are born when individuals come together for a common cause. Whether its to improve collaboration and team work within a company or to support women leaders like New York City Women of Hospitality or Accelerate Women Leaders in Travel, goals and purpose bring people together and support the development of a shared bond amongst them. Create and facilitate connection How well a community creates and facilitates connection is probably one of the most important determinants of the value participants attach to it and what keeps them engaged and committed. Professionals and leaders are eager to hear the experiences of their colleagues and learn from both their successes and failures. Connection also contributes to a feeling of solidarity that is critical for leaders who might feel isolated or overwhelmed. Communities that do this best provide a “safe space” container or structure and programming that fosters interaction, dialogue and sharing. Inspire and motivate Let’s face it, sitting in our offices day in and day out or working at the same venues with the same people can be a grind. We can also get stuck in patterns of thinking and behavior and only see narrow solutions for our challenges. Communities provide opportunities to hear new experiences and information that can trigger renewed enthusiasm and dedication. Provide actionable learning One of the questions I ask myself when thinking about joining a community is: What will I learn here that will contribute to my career goals? I strongly believe that an educational component is critical for successful communities. I’m looking for opportunities to learn industry trends, solutions for challenges and actionable strategies that will help me grow personally and professionally. These learning opportunities can come from within the network from leaders who have a different set of skills, experiences and expertise than I do or from outside thought leaders. Integrate fun and energizing experiences You know what they say, "all work and no play"….professional relationships are founded on more than shop talk. These relationships can become stronger when individuals share experiences that bring in some form of “play” whether its an outdoor adventure, a volunteer activity or a mix and mingle event. To perform at their best, leaders also need periods of rest mixed with work. When I created Accelerate Women Leaders in Travel in 2019 it came from a very personal need to connect with other leaders like me. Accelerate has evolved and grown from a one off event into a community of connected and like-minded women leaders in hospitality and travel. I have found that each of the elements above have supported our growth and evolution and that they work interdependently to create an experience that our leaders come back to year after year. Are you looking for a leadership community in the hospitality and travel industry? Check these out! Each of these communities has regular conferences, events and/or networking calls and groups. Accelerate Women Leaders in Travel American Hotel and Lodging Association/ForWard hertelier HSMAI New England Inns and Resorts Association New York City Women of Hospitality Travel Unity Women Leading Travel and Hospitality Vermont Lodging Association (or your state hospitality association)
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AuthorRachel Vandenberg is a leadership coach living in Stowe, Vermont with her husband and three children. Rachel also owns and operates a hotel and attractions property with her family. She sits on the board of the local tourism association and also created a leadership retreat for women leaders in travel. Archives
November 2024
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